Terms of Service

Your use of ShiftPal service is subject to the terms of this legal agreement between you and us, as amended from time to time.

This Terms and Conditions, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively "Legal Terms", constitute the entire and only agreement between you and Innologica Ltd, and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein. We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them. By using our Service, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.


The terms "us" or "we" or "our" refers to Innologica Ltd, the owner of the Website. A "Member" is an individual that has registered with us to use our Service. Our "Service" represents the collective functionality and features as offered through our Website to our Members. All text, information, graphics, audio, video, and data offered through our Website are collectively known as our "Content".

Legal Compliance:

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. Innologica Ltd reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.

Intellectual Property:

Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.

Links to Other Websites:

Our Website contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Innologica Ltd has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

General Terms:

Our Legal Terms shall be treated as though it were executed and performed in BG, and shall be governed by and construed in accordance with the laws of BG, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of Innologica Ltd under our Legal Terms shall survive the termination of our Legal Terms.


While we strive to provide you as much freedom as possible within our platform, we reserve the rights to block access or completely remove user accounts if we find out that the service is used in abusive manner. This includes, but is not limited to the following: Abuse or excessively frequent requests to ShiftPal via the API may result in the temporary or permanent suspension of your account’s access to the API. ShiftPal, in its sole discretion, will determine abuse or excessive usage of the API. ShiftPal will make a reasonable attempt via email to warn the account owner prior to suspension but shall not be required to do so.

Refund Policy:

We at Innologica Ltd want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please write us an e-mail at support@shiftpal.com. ShiftPal provides a free subscription for all customers. We advise all customers who are interested to purchase our product to test the free version first. This way a customer will be sure if our service works correctly on his/her needs. In the event, however, that you decide your purchase was not the right decision, we want to make things right. Within 7 days of any purchase, Innologica Ltd will refund the full price you paid upon request. Simply contact us via our contact form and let us know you'd like a refund.
No refunds are provided after more than 7 days following purchase.

Cancellation Policy:

Innologica Ltd believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Either party may terminate this Agreement in their sole discretion, at any time with or without cause and regardless of the stated registration period otherwise applicable. We reserve the right to suspend or terminate operation of this Service, or any feature of this Service, at any time upon notice.

Repeat billing policy:

We operate a repeat billing policy. By accepting these terms you agree to the pricing and payment terms, located at https://shiftpal.net/#pricing, as we may update them from time to time. We reserve the right to alter our packages at any time and any change in your subscription price will be notified to you at least 7 days prior to the new subscription price being implemented. Rebilling will occur only when your current payment period expires and not before.

Use of Client Logos and Business Names

Your use of our website, software and services is your consent to allow ShiftPal to use your business name and business logos for ShiftPal promotional purposes. ShiftPal will only use this information as it relates to your use of ShiftPal or affiliated services and sites within the scope of this Terms of Use.
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